THREE IN ONE VPLAYER (TIOVPLAYER) COMMUNICATION (I)

 


OUR COMMUNICATION WITH  THE PLAY STORE TEAM WITH REGARD TO THIS APP

Originally published on Jan 26, 2021

We received an email about this app that stated our app got rejected citing some meta tag issues with the product's description.  Though the reasoning appeared blurry and questionable, as we happen to rely on this third-party platform, we went ahead and made appropriate changes a while ago on the same day upon receipt of the email. However, this particular app is still under review, while three or four other apps that were submitted have already gone live. In this day and age of IoTs where information can be stolen right while typing or talking, a day lost puts a business in a difficult spot. With the app still under review, we believe that it is our company's responsibility to inform the marketplace about this issue, and the efforts that we are taking to address it to bring this product out soon.

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Email Content

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Team:

For some random reason, the app below was rejected. We still went ahead and made changes, which we thought would address the concern raised. It has been a while and this app has not gone live yet. Whereas, a couple of other apps submitted afterwards have gone live. May we know the status of this application?

Same applies for our Austin Bond 009 app as well. Providing a timely response would help us understand the issue in hand better.

Sincerely,
Signing off,
Srikanth S. Kidambi PhD, MBA (General Management), MS (Electrical Engineering), MS (Biomedical Engineering), Dipl. CA & More
Note: These degrees are being shared not to brag, but more to showcase the hard work that went into it
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 FOUNDER, CEO & PARTNER,
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EYE (I) QUOTE: New Today will become Old Tomorrow - Humility is the best path forward
EYE (I) PERSPECTIVE: Forgive, but Forget not easily; Forgiving and then Forgetting immediately could be mistaken for naïveté.
Compliance Mantra: "Do the right things the right way as much as possible the first time itself"
Personal Mantra: "Beware and Be aware"

VAL-U-PRO CONSULTING GROUP, LLC - SRIKANTH KIDAMBI ######

Jan 25, 2021, 5:07 PM (16 hours ago)


to ######

Action Required: Your app is not compliant with Google Play Policies (Three-In-One Video Player (TIOVP))

Inbox
Images are not displayed. Display images below - Always display images from no-reply-googleplay-developer@google.com

 

Google Play Support

Sun, Jan 24, 4:32 AM (2 days ago)


to me, #####
 
 Google PlayDeveloper update
 
Hi Developers at VAL-U-PRO CONSULTING GROUP & AMAZEBABA ECOSYSTEM,
After a recent review, we found that your app Three-In-One Video Player (TIOVP) (com.vup.vplayer) is not compliant with one or more of our Developer Program Policies. See below for more information about your app’s status and how to correct the issue.
Reasons of violation
Issue with your app
Your app contains content that doesn't comply with the Metadata policy. Specifically:
  • The app's full and/or short description contains improper formatting (including but not limited to repetitive or unrelated keywords or references)

Issue details

We found an issue in the following area(s):
  • Full description (en_US): “What does this app offer? Features: a. Regular Video Player that can select videos on a click of a button b. A list to select your choice of video c. Watch trending videos from the web To elaborate further, this app offers the following: a. Video Player to watch videos from your device with a click of a button”
Reasons of violation
About the Metadata policy
We don't allow apps with misleading, improperly formatted, non-descriptive, irrelevant, excessive, or inappropriate metadata, including but not limited to the app's description, developer name, title, icon, screenshots, and promotional images. Developers must provide a clear and well-written description of their app and avoid using repetitive or unrelated keywords or references. We also don't allow unattributed or anonymous user testimonials in the app's description.
Publishing Status
App status: Rejected
Your app has been rejected and wasn't published due to this policy issue. If you submitted an update, the previous version of your app is still available on Google Play.
Action required: Submit an updated app for review
Here’s what to do to help get your app on Google Play:
1.Read through the Metadata policy for more details.
2.Make appropriate changes to your app; in addition to removing the content identified above, please remove any content in your app's store listing that violates this policy.
3.Double check that your app is compliant with all other Developer Program Policies
4.Sign in to your Play Console and submit the update to your app.
Contact support
If you’ve reviewed the policy and feel our decision may have been in error, please reach out to our policy support team. We'll get back to you within 2 business days.
Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers. We look forward to seeing an updated version of your app on Google Play.
Please complete a two question survey to help us improve this experience. 


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